Flatix CARE PREMIUM
Premium Service Package
Designed for end-to-end premium life-easing service management of the properties
Frequently asked questions for
If you encounter an emergency situation or need immediate assistance, you can reach out to our dedicated Flatix Care team through our emergency contact channels. We are available to provide prompt support and guidance to resolve any unexpected issues.
In cases where we identify an abnormal situation during routine checks, such as a leak from an upper floor, we promptly take action. We inform you about the issue and seek your approval before proceeding with necessary repairs. For instance, if a bathroom leak occurs from an upstairs neighbor, we swiftly coordinate repairs with your permission, ensuring a hassle-free resolution.
Before your planned visit, you can easily request our cleaning service by getting in touch with our team. We will coordinate the cleaning schedule to ensure that your property is sparkling clean before your arrival, providing you with a comfortable living space.
Our maintenance and cleaning teams are comprised of skilled professionals with expertise in their respective fields. We partner with trusted service providers who have a proven track record of delivering high-quality work. Rest assured, your property is in capable hands.
With the Care Premium package, you gain the advantage of four free cleaning sessions each year. If you require additional cleanings, you can have them at an additional cost, charged to your current account."
With the Flatix Care Premimum package, we take care of monthly bill payments, including electricity, water, and other recurring expenses. We continuously monitor your account and ensure timely payments are made from your current balance. This way, you can enjoy a worry-free experience without dealing with the hassle of bill payments.