Flatix CARE

In cases where we identify an abnormal situation during routine checks, such as a leak from an upper floor, we promptly take action. We inform you about the issue and seek your approval before proceeding with necessary repairs. For instance, if a bathroom leak occurs from an upstairs neighbor, we swiftly coordinate repairs with your permission, ensuring a hassle-free resolution.

Before your planned visit, you can easily request our cleaning service by getting in touch with our team. We will coordinate the cleaning schedule to ensure that your property is sparkling clean before your arrival, providing you with a comfortable living space.

With the Flatix Care package, we take care of monthly bill payments, including electricity, water, and other recurring expenses. We continuously monitor your account and ensure timely payments are made from your current balance. This way, you can enjoy a worry-free experience without dealing with the hassle of bill payments.

If you encounter an emergency situation or need immediate assistance, you can reach out to our dedicated Flatix Care team through our emergency contact channels. We are available to provide prompt support and guidance to resolve any unexpected issues.

Our maintenance and cleaning teams are comprised of skilled professionals with expertise in their respective fields. We partner with trusted service providers who have a proven track record of delivering high-quality work. Rest assured, your property is in capable hands.

When it's time for the periodic visit to your property, the photos taken during the last inspection are kept in our system. Upon your request, we can provide them to you so you can see the current state of your property."